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Plexis POS Software Free Offer
Use your own Credit Card Company Non-Cloud Based Software |
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CONVERTING YOUR EXISTING LICENSE TO A SERVICE PLAN LICENSE |
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Q: What do I get when subscribing or converting to a Help Desk Service Plan? A: Your benefits will include : Plexis POS Software for Free, Unlimited Application Upgrades. Help Desk Voice Service and Email Support. Detailed usage instruction and priority call back response from qualified US based support staff. Data Transfer services to another computer and re-licensing if required at no additional charge. |
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Q: I have a Standard non-Service Plan license. Can I access Help Desk Voice Service Services? A: Standard non-Service Plan licensees can purchase a one time single incident voice support service call. Additional voice support calls may be purchased as required. To purchase a single incident voice support service (CLICK HERE) |
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Q: What happens to my existing non-Service Plan license? A: Your existing Plexis POS Standard License will be canceled and a new Service Plan License will be created in its place. This policy is similar to Cell Phone and Cable TV Plans when replacing those plans with new plans. |
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Q: What if I decide to cancel my Service Plan license? A: You may cancel your Service Plan at any time, there is no obligation or contract. By canceling you will forfeit the remainder of the plan fees and your account will no longer be charged. All services under the Service Plan will be canceled immediately including the continued use of Plexis POS on your computer. * No refunds on service plans will be provided on any remaining balance. |
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Q: If cancel my Service Plan license will my prior license be restored? A: When you converted to a Service Plan your prior license was canceled and cannot be recovered or restored. If you wish to continue using Plexis POS without the benefit of a Service Plan, a new Standard License (if available) will need to be purchased regardless of your original purchase date. |
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Q: I purchased a Standard non-Service Plan license less than a year ago. Will I get a refund or partial refund if I convert to a Service Plan? A: Upon converting to a Service Plan your prior license was canceled and there are no refunds provided, regardless of your original purchase date. |
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Q: I purchased a Standard non-Service Plan license many years ago. Can I still get a Help Desk Voice Service Plan or purchase Single Use Voice Support? A: Yes, but you must upgrade to our current version. If your version is out of date you must purchase an upgrade license first. The purchase of a new Service Plan will cover the cost of a software upgrade free of charge. Your new plan also includes data transfer services from your older version to our current version free of charge. |
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