TYPICAL TECHNICAL SUPPORT QUESTIONS FOR PLEXIS POS
Can I run other Windows programs while Plexis POS is operating?
From the Main Menu select Setups then Task Bar. This will allow the Minimize and Maximize buttons to show, enable the Task Bar and Alt+Tab. By default Plexis POS turns these functions off as a security measure.
Do I need Server Software to run Plexis POS on a network?
Plexis POS Multi-Station runs fine with most Windows machines. You do not need expensive and complicated Windows Server software. Simply create a peer-to-peer network on any Windows based machine and share the drive.
I can not open the POS Manuals in the Documentation Folder.
You must have Adobe Acrobat Reader to open or print any Plexis POS documentation.
The POS Screens do not fit properly, do not center or scrolls off the page.
Plexis POS was designed to be in a 1024x768px at 96dpi display mode. To change this go to the Windows Control Panel, select Display then set the display resolution to 1024x768px at 96dpi.
My system produces an error message when attepting to open a File or Index.
You may have a corrupted file. This is usually due to improper shutdown of a system.
For assistance on correcting this problem please contact technical support.
What Data Base file types are used in Plexis POS?
Plexis POS uses industry standard dBase Files and Indexes. A combination of SQL, Real Mode and Batch Modes are used for high speed and reliability. Data can be imported or exported with dBase compatible tools.
How do I get my existing inventory into Plexis POS?
We have provided instructions and sample files for your review at: Importing Your Existing Inventory
There are some custom reports I need, how do I accomplish this?
Plexis POS uses industry standard dBase Files and Indexes. You can buy off the shelf reporting tools such as Crystal Reports, Excel or Access that will allow you to build custom reports.