|Access Violation Error Message Trying to Enter a Sale|
This message may appear if one or more database files have been damaged. DB files can be damaged by a number of instances that can occur in an industrial environment. To reduce the possibility of damage to your computer system hardware, operating system and applications please review these requirements and recommendations: SYSTEM REQUIREMENTS
Are you getting a message like this?
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The following procedure might correct the issue but you will LOOSE all Hold orders, Deliveries and Unposted Sales. Other data loss may occur depending on the severity of your database corruption. If you want to try and preserve as much data as possible DO NOT use this procedure and call into voice support for assistance.
If you understand and accept the risks as outlined above, here the steps to take:
1. Restart Plexis POS and log into your Terminal ID.
2. Go to Utilities >> System Maintenance.
3. Go to End User Maintenance >> Clear Temporary Data > Erase.
4. Restart Plexis POS.
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